Privacy Policy
Last updated: June 2026
StreamBoxTV ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you purchase from us or use our streaming service.
1. Information We Collect
We collect the following types of information when you interact with StreamBoxTV:
2. How We Use Your Information
We use the information we collect for the following purposes:
To activate, configure, and maintain your StreamBoxTV subscription and service access.
To process payments and send order confirmations and receipts.
To provide customer support, including troubleshooting, app reinstalls, and device transfers.
To send important account updates, renewal reminders, and service notifications.
To respond to inquiries submitted through our contact form, phone, or text.
To improve our service, identify technical issues, and enhance the customer experience.
To comply with legal obligations or respond to lawful requests from authorities.
3. Information Sharing
StreamBoxTV does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
With trusted service providers who assist us in operating our business (e.g., payment processors, shipping carriers), subject to confidentiality agreements.
If required by law, court order, or government regulation.
To protect the rights, property, or safety of StreamBoxTV, our customers, or others.
In connection with a business transfer, merger, or acquisition — in which case your information would remain subject to this Privacy Policy.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure payment processing through trusted third-party payment providers.
Limiting access to personal information to authorized personnel only.
Using secure communication channels for sensitive data transmission.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect unauthorized access.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services and fulfill our legal obligations.
Account and subscription data is retained for the duration of your active subscription.
Transaction records may be retained for up to 7 years for accounting and legal compliance purposes.
If you request account deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law.
Support communications may be retained to improve service quality and resolve future disputes.
6. Your Rights
You have the following rights regarding your personal information:
Right to access — request a copy of the personal information we hold about you.
Right to correction — request that we correct inaccurate or incomplete information.
Right to deletion — request that we delete your personal data, subject to legal retention requirements.
Right to opt out — opt out of non-essential communications at any time.
To exercise any of these rights, please contact us through our Contact page. We will respond to your request within a reasonable timeframe.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device.
Essential cookies are required for the website to function properly.
Analytics cookies help us understand how visitors interact with our site.
You can disable cookies in your browser settings at any time.
Disabling cookies may affect some website functionality.
8. Third-Party Links
Our website or service may contain links to third-party websites or services. StreamBoxTV is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
StreamBoxTV services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will take steps to remove that information.
10. Changes to This Policy
StreamBoxTV reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. We will make reasonable efforts to notify customers of material changes. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Contact FormStreamBoxTV reserves the right to update or modify this policy at any time without prior notice.